Privacy Policy

This Privacy Policy explains how we collect, use, share, and protect personal data of Users of this Platform. The Platform is operated by a homecare company that uses this website to recruit caregivers, healthcare assistants, and other care staff for our own homecare services and for our partner homecare providers. We take your privacy seriously and process your data in accordance with the EU General Data Protection Regulation (GDPR) and other applicable data protection laws.

When you apply through this Platform, you will be added to our recruitment system and may be contacted by phone, SMS, and email about the role(s) you applied for, and enrolled in our ongoing marketing communications about other homecare opportunities. This Privacy Policy should be read alongside our Terms and Conditions and Cookie Policy.

For the purposes of applicable Data Protection Laws, the operator of this Platform is the data controller. This means we determine the purposes for which, and the manner in which, your personal data is processed. Contact details are provided in Section 11.

We may collect the following categories of personal data from you:

• Identification data: full name, date of birth.
• Contact data: email address, phone number, postal address.
• Professional data: job title, profession, work experience, qualifications, CV.
• Application data: roles applied for, interview availability, references.
• Demographic data: location, languages, work eligibility.
• Technical data: IP address, browser type and version, operating system, device identifiers.
• Usage data: pages visited, links followed, referring site, interactions with the Platform.

We do not intentionally collect special categories of personal data (such as health data). If such data is voluntarily provided, it will only be processed where lawful and, where required, based on your explicit consent.

• Directly from you when you submit an application, complete a form, or contact us.
• Automatically through cookies and similar technologies (see our Cookie Policy).
• From publicly available sources or professional networks (e.g. LinkedIn) where relevant to recruitment.
• From employers, recruitment partners, or service providers acting on our behalf.

We process your personal data for the following purposes:

• To add you to our recruitment system / candidate database and talent pool.
• To contact you by phone, SMS, and email about the role(s) you applied for and other suitable homecare opportunities.
• To send you ongoing marketing communications (email and occasional SMS) about homecare jobs and related opportunities from us and our partner homecare providers.
• To match you with suitable opportunities and share relevant roles from partners.
• To respond to your enquiries and manage your account.
• To improve the Platform, our services, and user experience.
• To carry out analytics, profiling, and segmentation related to recruitment.
• To comply with legal, regulatory, and reporting obligations.

• Consent: for marketing emails and SMS from us and our partner homecare providers, and any other processing where consent is required.
• Performance of a contract / pre-contractual steps: to process your application and contact you about the role(s) you applied for.
• Legitimate interests: to operate our recruitment activities, contact suitable candidates about homecare roles, and maintain a talent pool, where these interests are not overridden by your rights.
• Legal obligation: where processing is required to comply with the law.

We may share your personal data with the following categories of recipients:

• Partner homecare providers and prospective employers considering your application, and who may contact you directly about suitable roles.
• Recruitment agencies and recruitment partners in the homecare sector.
• Service providers supporting recruitment, CRM, marketing automation, hosting, communications, and analytics.
• Professional advisors (lawyers, accountants, auditors) where necessary.
• Public authorities where required by law.

We require third parties to process your data in accordance with applicable data protection laws. Once data is shared, those parties may act as independent controllers for their own purposes, including contacting you about their own homecare opportunities.

Where personal data is transferred outside the European Economic Area, we will ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission, or transfers to countries recognised as providing an adequate level of protection.

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Candidate profiles are kept in our talent pool and marketing list until you unsubscribe, withdraw consent, or request deletion. Where data is no longer needed, it will be securely deleted or anonymised.

Subject to applicable law, you have the following rights:

• Access: to request a copy of the personal data we hold about you.
• Rectification: to have inaccurate or incomplete data corrected.
• Erasure: to request deletion of your data in certain circumstances.
• Restriction: to limit how we use your data.
• Portability: to receive your data in a structured, commonly used format.
• Objection: to object to processing based on legitimate interests, including profiling.
• Withdraw consent: at any time, without affecting prior lawful processing.
• Opt out of marketing: at any time via the unsubscribe link in any email, replying STOP to any SMS, or contacting us using the details in Section 13.
• Lodge a complaint: with your local data protection authority.

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These include access controls, encryption in transit, secure hosting, and ongoing security monitoring.

We may update this Privacy Policy from time to time. The updated version will be posted on this page and will take effect as of the date of publication. We encourage you to review it regularly.

• Email: info@web.bluebirdcarewexford.com
• Phone: 087 000 0000